Safe Zones Resources

988 Suicide & Crisis Lifeline

You’ll be connected to a counselor in the Spanish-language, LGBTQI+ services, or the local 988 Lifeline contact center. For veterans, the phone will ring until a counselor can answer the call. Counselors will listen, provide support, and help with recourses. Services are 24/7. Try another contact method if one is not going through.

• Text: 988 or 1-800-273-8255 
• Call: 988 or 1-800-273-8255 
• Chat: https://chat.988lifeline.org/
• Deaf/HoH: Call 988 with a Videophone number or connecting through our web portal at https://988.aslnow.io/app/8/10003
• For TTY Users: Use your preferred relay service or dial 711 then 988.

Trevor Project Get Help Contacts

You’ll be connected to a Trevor counselor who is understanding of LGBTQ issues and won’t judge you. All of your messages are anonymous, and you can share as much or as 
little as you like.
If you end up waiting, try a calming exercise to help you breathe and focus. Or check out the LGBTQ Resource Center for helpful articles and information.

• Text: Text ‘START’ to 678-678
• Call: Call 1-866-488-7386
• Chat: https://chat.trvr.org/

Trans Lifeline Hotline

Trans Lifeline’s Hotline is a peer support phone service run by trans people. When you call, you will be connected to a trans/nonbinary operator, and you can call even if you’re not in a crisis or if you’re not sure you’re trans. All of your messages are anonymous, and there is no nonconsensual active rescue (i.e. they will not call 911 for you if you do not give permission).

Operating hours are Monday through Friday:

• 10 AM – 6 PM Pacific
• 11 AM – 7 PM Mountain
• 12 PM – 8 PM Central 
• 1 PM – 9 PM Eastern

When volumes are high, it may take longer to get connected. Please try calling or texting again.

• Call: 877-565-8860 (United States)
• Text: 877-565-8860 (United States)
• Call: 877-330-6366 (Canada)
• Text: 877-330-6366 (Canada)

• Al-Anon: (901) 323-0321
• Alcoholics Anonymous Helpline: (901) 726-6750
• Alliance Crisis Assessment Center (CAC): (901) 577-9400
• Crestwyn Behavioral Health: (901) 248-1500
• Lakeside Needs Assessment & Referral Center: (901) 377-4733
• Memphis Crisis Center: (901) 274-7477 (database of 3,000 referrals)
• Memphis Police Department Crisis Intervention Team (CIT): (901) 545-2677
• Narcotics Anonymous: (901) 276-5483
• Parkwood Behavioral Health Services: (901) 521-1400
• Shelby County Rape Crisis Center: (901) 222-4350
• St. Francis Behavioral Health Services: (901) 765-1400
• Suicide and Crisis Intervention: (901) 274-7477 or (800)-SUICIDE or 988
• Tennessee RedLine: (800) 889-9789 (Referrals for Substance and Mental Health Services- Available 24/7)