New carpet and flooring had been installed on the Main floor of Plough Library during Summer 2019, and new furniture expected during the Fall Term 2019. A combined Reference/Circulation desk was installed during Fall break, while the rest of the furniture was brought in over Winter break. Furniture included new tables of varying sizes with task chairs, a variety of individual upholstered seating, 2 couches, 3 booths, 2 media stations (these remained unfinished until after the survey), and 2 large whiteboards.
During the first two weeks of February 2020, the Library distributed paper surveys to students using the Library about the new furniture. There were no online surveys in order to ensure that responses came from students who actually used the library. Six questions were asked:
298 surveys were distributed; 118 were answered—a 39.6% response.